Data Deletion & Detail Update Request

Request Data & Account Deletion

At Taplend (operated by Baba Lease and Investment Private Limited, an RBI-registered NBFC), we value your privacy and are committed to ensuring transparency in how your personal data is handled in compliance with RBI Digital Lending Guidelines.

Your Rights: You have the right to request the deletion of your personal data, mobile app account, financial profile, and app permissions from our active systems.

Submit Deletion Request Callback

✅ Deletion Request Submitted Successfully!
Your Data Deletion Request has been registered. Our compliance team will verify your account details and contact you via registered email/SMS within 48-72 business hours.

Request Detail Change / Update

If your personal details (such as your Full Name, Registered Mobile Number, or Email Address) have changed or need correction in your Taplend profile, please submit your update request below.

Security Verification Note: For security and regulatory compliance, mobile number and email changes require identity re-verification via OTP or re-KYC documentation.

Submit Detail Change / Update Request

Current Full Name (on Profile) *

Current Registered Mobile Number *

Current Registered Email Address *

Select What You Want to Change *

New Details / Value to be Updated *

I confirm that I am the account holder requesting to update my personal details, and I agree to provide supporting verification if requested.

✅ Detail Change Request Submitted Successfully!
Your request to update your personal details has been registered. Our support team will verify your request and assist you via email/SMS within 24-48 business hours.

Direct Contact Options

You can also reach out directly to our Support & Compliance Team:

Email Support: help@taplend.in | grievance@taplend.in
Customer Helpline: +91-9355871316 / +91-9355871314 (Monday to Saturday, 9:30 AM to 6:30 PM IST)
Registered Office: Baba Lease and Investment Private Limited, House No-17, Basement Floor, BLK-F-11, Model Town, Delhi North West – 110009, IN

Statutory Data Retention & Exceptions

Please note that under current RBI regulations, Anti-Money Laundering (AML) laws, Income Tax regulations, and Credit Information Companies (CIC) reporting frameworks:

Active Loan Obligations: If you currently have an outstanding active loan or unpaid dues, account deletion cannot be processed until the total outstanding loan balance is fully cleared and closed.
Statutory Retention Requirements: Data related to completed transactions, KYC records, loan agreements, and audit trails must be retained for the minimum statutory period (up to 5 years) as mandated by RBI.